A valid credit or debit card is required to be submitted for each client’s profile. This information is encrypted for security purposes. This requirement is required to insure that our cancellation policy is upheld. Please see below for cancellation policy.

We require a minimum of 48 hours notice for any appointment cancellations or rescheduling. Cancellations or rescheduling within 48 hours will incur a 50% charge of the service(s) price. No-show appointments will incur 100% charge of the service(s) price.

Late arrivals of 10 minutes or more may be subject to services shortened or possibly rescheduled. We do understand that life happens but to be respectful of all guests the day of your appointment we must start on time.

We love your children but a Salon/Spa is not a play area. We are limited on space as well as try to provide a relaxing environment for our guests, due to this we do ask that you refrain from bringing children who are not receiving services as well as any additional guests not receiving services. There are safety hazards within a salon such as hot tools, sharp tools and chemicals. Studio 22 is not held liable for your child’s safety. Any damage to equipment or furniture as a result of a child will be the responsibility of the parent.

We appreciate gratuity. Please note that gratuity is only accepted in cash, personal check to the provider, or via electronic payment (Venmo, Zelle etc). We are unable to add gratuity to card payments.

We want you to love the products you purchase. In the event that you do not love a product you are welcome to exchange the product for another product of equal value within 7 days of purchase.

We take pride in our work. If you are not completely satisfied with our service please feel free to reach out to management within 7 days to discuss an adjustment. Please note adjustments are not a complete change to the original agreed upon style or color. Results cannot be guaranteed if the client is not using the recommended professional products. Visiting another salon/spa voids any and all complimentary adjustments.